Guidance when you need it. Insight every step of the way.

Support & Help Center

InSynQIQ™ is not a dating app. It’s not a personality assessment. Whether you’re having trouble accessing your report, curious about features, or need help with your purchase — we’re here to support your journey.

My Account
Login issues, password resets, email changes

Assessments & Reports
Accessing reports, interpreting results, report not received

Billing & Payments
Purchase support, failed payments, refunds

Couples Assessment Help
Partner invites, syncing issues, joint report delays

E-book Purchases
Download problems, formatting issues, re-delivery

General Questions
Platform overview, how it works, what's included

Affiliate/Partners
Joining or managing your referral account

Still Need Help?
Contact our team
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Can’t Find What You’re Looking For?

We’re here for anything not covered above. Send us a message and we’ll get back to you within 24–48 hours.

  • Most inquiries are responded to within 24–48 business hours
  • For urgent technical access issues, we prioritize resolution within 12 hours
  • Support is available Monday–Friday across global time zones
  • Every question is handled with respect, privacy, and care
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Insight that grow with you

Each week, we share bite-sized intelligence to deepen your understanding of what makes love thrive. Backed by Science, crafter for humans. Always actionable.

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is a registered work under U.S. Copyright (TXu 2-482-713) | All rights reserved
HQ: Dubai, UAE | Serving Clients Globally